Controller and contact
Enterla is operated by Ömer Başoğlu, based in Türkiye, who is responsible for personal data. Contact support@enterla.net for support, privacy questions and data requests.
Your reminders and on-device data
The Windows app keeps reminders, settings and local backups on your computer. The mobile PWA companion uses Sync with your paired devices. Reminder text in Sync is end-to-end encrypted and readable only on devices you approve. The server separately keeps details such as reminder time, time zone and completion status to synchronize devices and deliver notifications. While the service remains active, marking a reminder Done does not automatically remove it from your history. Uninstalling the app does not erase server data; device and browser copies are managed separately.
Account, device and support information
We process name/email, license status, device name and connection details to identify your account, verify your license and connect your devices. We keep your device's notification address and delivery results to deliver notifications, and IP address, browser/device information and access records to protect the service. Support messages, diagnostics and optional screenshots you send are used to resolve your issue. Unlike encrypted Sync reminders, material sent to support can be read; do not send unnecessary personal information or secret keys.
Speech and notification services
Transcription using the local Windows speech model takes place on your computer. Your phone keyboard's dictation feature may instead send audio to its provider. The pairing QR image is read on your device. Mobile notifications depend on browser permission and your phone's notification services. Enterla and device privacy settings control what appears on the lock screen.
Service providers and backups
We use hosting, email, notification delivery and backup services to run Enterla. IHS provides the website and support email, and DeHost hosts the application server; our website and application servers are in Türkiye. We use Google Drive for encrypted cloud backups and Brevo for transactional email. Notifications pass through browser and phone providers' services. Cloud backup and notification services may process some information outside Türkiye. Sync reminder text is end-to-end encrypted; account, connection and support information is not covered by the same protection.
How long is information kept?
Account and license information is kept as needed to manage your account and usage rights. Periodic deletion after a fixed retention period is not active for Sync data, support attachments and correspondence, or ordinary notification/security records. Brevo does not store content previews of new transactional emails. We cannot give a definite removal date for previously stored previews.
| Information | Period | Starting point and status |
|---|---|---|
| Brevo transactional-email logs | 3 calendar months | Email record creation · Current provider setting |
| Deletion evidence records | At least 3 years | Deletion date · Legal retention exception |
Security and access
Sync connections are encrypted in transit, and new devices require your approval. End-to-end encryption of reminder text does not hide local computer files or content displayed on your lock screen from others. Protect your devices and local backups. No system guarantees absolute security; we cannot recreate a lost encryption key from the server.
Backups and deletion records
Backup copies are kept separately from data used by the service. Removing data from the server does not remove it from every backup or your devices on the same day. We cannot give a single definite removal date for backup copies. Records proving a deletion's date and scope are retained for the legal period in the table; they are not a reason to keep deleted reminder content.
Your rights and how to contact us
Email support@enterla.net to ask about your information, request correction or deletion, or object to its use. Deleting only Sync data and deleting the entire account are different requests. The deletion page explains how to apply, the scope and records that may be retained. Your applicable legal rights and response deadlines remain in place.
Intended age group
Enterla is intended for teenagers and adults aged 13 and over; it is not designed for children under 13.
Grounds for processing
Information needed for accounts, licenses, Sync and service support is processed to establish and perform the service contract. Necessary security records are assessed under legitimate interests with regard for your rights, and information needed to prove license rights or a dispute is assessed for protecting those rights. Legal requests and mandatory transaction records are limited to legal obligations. These grounds do not permit unnecessary collection or indefinite retention. KVKK governs our activities in Türkiye; GDPR principles are our general reference, and additional GDPR duties apply where it directly governs the activity.