Will I get a notification without a time?
An entry without a time stays in your list as a quick reminder; it does not send a notification by default. Schedule it and check the date and time if you want a notification.
Notifications are not arriving on my phone
First check that the entry is scheduled, Sync shows connected and notifications are allowed on the device. Open the “Device readiness” section and send a test notification. An installed PWA and a browser tab may have different sessions; do not clear the working app’s site data. If it persists, send us your device and version details.
What should I include in a support request?
Start with your device model, operating system, Enterla or browser version, expected result and steps tried. Hide personal reminders in screenshots. Do not send passwords, pairing codes, license keys or encryption/recovery keys.